Licensed underwriters embedded in your workflows to accelerate quoting, improve accuracy, and align with your risk appetite.
INDUSTRY EXPERTS
TO FUEL YOUR GROWTH
Partner with West Point Technologies for business process outsourcing (BPO) that reduces overhead, increases capacity, and strengthens your operations across underwriting, billing, and claims.
OUR BPO SERVICES
Extend your team’s capacity with licensed professionals who understand the unique demands of P&C insurance. Our outsourcing solutions cover the full spectrum—from underwriting and billing to customer service, print & mail, and claims—delivering accuracy, responsiveness, and a trusted partner to handle the day-to-day so your team can focus on growth and strategy.
Underwriting Support
Customer Service
On-shore teams providing responsive, policyholder-focused support to strengthen relationships and satisfaction.
Billing & Payments
Professional management of invoicing, collections, and reconciliation tailored to your billing structures.
Print and Mail
Secure, compliant, and timely delivery of policy documents, billing notices, and regulatory communications.
Claims Administration
End-to-end claims handling through Storm King Claims Services, from FNOL to resolution, including CAT response support.
WHY BPO WORKS FOR INSURERS
Launching or scaling an insurance program doesn’t have to mean hiring a full back office. With business process outsourcing, you gain:
Faster Launch
Get to market quickly with quoting, billing, and claims support already in place—many insurers see turnaround times improve by 30% or more.
Lower Costs
Reduce the expense of building and maintaining large in-house teams; BPO commonly delivers 15–20% savings in operational costs.
Built to Help You Grow
Flex capacity up or down as your book of business grows, while maintaining compliance and service quality.
BOOK A DEMO
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